Category Archive: Yelp Commentary

Feb
04

What patients talk about when they talk about doctors

The results of the study, which looked at 712 reviews of 455 doctors in four large urban areas (Chicago, New York, Atlanta and San Francisco) surprised the researchers, based at the University of California, San Francisco (UCSF) and the San Francisco General Hospital and Trauma Center (SFGH). The study looked at specifically reviews posted at …

Continue reading »

Jan
26

Is Yelp Ripping Small Business Owners Off?

From a great candid review by Raymond Fong: Maybe you know and maybe you don’t… but Yelp (a local search and reviews online service) offers paid advertising for businesses called the “Yelp Sponsorship Program“. To sum it up, according to the page advertising this opportunity, this Yelp Sponsorship program allows you to: Put up a …

Continue reading »

Video

Business Owners Talk About Responding To Negative Review on Yelp

Video

Yelp Documentary

Great look back at the start of Yelp in 2005 and what the site was intended to be. I think the intention was great. I think the end execution leaves a lot to be desired. One thing is for sure. This is one company that understands branding. Transforming the social site into one big exclusive club that in the beginning, everyone wanted to be in!

Now, however, the flaws in the system have revealed how little the company cares for business owners. Arm yourselves with knowledge because there is little to be done to fix the problems with the Yelp system until there is a regime change.

Video

The State of Restaurant Reviews

Anthony Bourdain at Barnes and Noble in Union Square in New York City, June 8th, 2010 commenting on his opinions of the competitiveness of the restaurant business and his views on Yelp and the role it (and sites like it) play in the 21st century of restaurant reviews.

Best line: it’s like one big bathroom wall! So true!