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What People Really Think of Yelp!

Yelp
2.0
Based on 14087 reviews
M S.
M S.
I'd leave negative stars if I could. As a small business owner how many times do I have to tell them do not call me. Take me off your list. I have no...
Yuji F.
Yuji F.
Believe every negative review you read about Yelp business, because all of it is true. The excessive charges, the fraudulent charges, the lack of customer...
Michele M.
Michele M.
The customer service at Yelp is atrocious. I monitor several Yelp for Business pages as part of my job, and when I needed help from Yelp, Alfred was super...
Steve J.
Steve J.
Years and years of reviews and asking to get an elite badge. "Sorry, you're not good enough yet". Thousands of photos, longer reviews, lists,...
Ramona R.
Ramona R.
You guys wanna talk reviews, well I am going to talk about the CULTure of this place. I got hired on as an "account executive" to sell ad space...
J D.
J D.
YELP IS HORRIBLE! THEY TOOK DOWN ALL MY GOOD REVIEWS! It is a greedy business. If your a small Buisiness they will not help you, but instead try to destroy...
Paul E.
Paul E.
this is a criminal parasitic company.watch the documentary "billion dollar bully". it shows how yelp "allegedly" (wink wink) extorts business owners by...
Louisa E.
Louisa E.
My review was "not recommended."I am a 20 year client of the Hair Salon. Who knows a business better than a monthly client of 20 years?
Charles H.
Charles H.
Two Things. 1st - Our business has 12 reviews that show and 22 hidden reviews. We pay to promote too. Yelp is just garbage2nd- one of my businesses is...
Roxane M.
Roxane M.
I feel completely gas lit by Yelp as they put my first review in the "Not Recommended category. My trust in yelp is now ruined.I am new to posting on yelp...
Lester K.
Lester K.
ouYelp is actually a good company for reviews and searches. However the tactics of one of their salesperson on Yelp Business has left much to be desired....
Mike L.
Mike L.
I HATE Yelp and do not care if they close my account. I have said it before and I will say it again. The WOKE Liberals of Yelp are the reason this country...
Carl L.
Carl L.
Dear Yelp, you are screwing up your great company for money. Problem is it will make your product worthless. If your paying customers can wipe out their...
Guy H.
Guy H.
The other day I attended a Yelp Event at Puffle ice cream place. Before going I checked a Yelp and found only one review. That review was overly critical...
Poirier O.
Poirier O.
Let's the pretentious and arrogant have a voice to decide what and what shouldn't be of a restaurant.They're needs to be a ranking system ex. Years spent...
Jennifer K.
Jennifer K.
Where do I start? Trying to put a business listing on yelp is one of the most frustrating things I've tried to do in a long time. It says you can change...
Amanda N.
Amanda N.
Yelp is an unethical political monstrosity!I have been using Yelp for over 10 years. I am on the verge of deleting it because once again a review I have...
Nathaniel F.
Nathaniel F.
Let's add fraud to the growing number of complaints against this company. Not only did they turn on ads I didn't want running, they charged me for them...
LaVonne N.
LaVonne N.
I would like to let everyone know that Yelp is crap. They have sales people call you and lie. I was told I can control what I spend. Not so, the liar...
Fone P.
Fone P.
Who owns a business? I'm J's electronics & Repair at chapel hills mall, colo. Springs. Co.I'll help you with your repairs, but Yelp won't let you know...
Kevin J.
Kevin J.
Very frustrated with Yelp and there review tactics! My company has had thirteen five star reviews from my customers removed from our profile with no sound...
Willie L.
Willie L.
Senior account Executive yelp New York office (poc, Hispanic) Literally the amount of racism in this company is ridiculous. it's true racism the...
Don L.
Don L.
Yelp. I hate the company. Money grabbing salesmen. I hate how my business reviews disappear and come back for weeks then disappear again. I hate all the...
Anna N.
Anna N.
It's not lost on anyone the irony of Yelp itself having 1.5 stars average. Company valuation is ~2b but I doubt it's even worth saving at 1b. Elon Musk...
Gretchen L.
Gretchen L.
So far, I am not happy. At all. I am a brand new business owner and working hard for clients who have already started reviewing me. Right off the bat as...
David S.
David S.
I started a business and was told by colleagues I "needed to be on Yelp" so I made an account. I've been using the site for a year and paying $210 per month...
VeeVee N.
VeeVee N.
Ain't nothin' gonna to break my stride, nobody at Yelp is gonna slow me down, oh no I got to keep on moving. Ain't nothin' gonna break my stride, I'm...
VeeVee N.
VeeVee N.
'Well I wont back down...No I wont back down...You can stand me at the gates of hell, but I wont back down. Won't be turned around, and I'll keep this Yelp...
Carlos E.
Carlos E.
Hay guys If there is less than one Star I will give it to them I'm one of many Resturant owners that got scammed by yelp representative just wanted to...
Vincent S.
Vincent S.
I don't know what happened since the last time I visited to find information on a business. Now all I get is greyed out reviews that I can't read.What's...
Asher B.
Asher B.
I'm sure the The majority of the advertisers in yelp don't know that when someone after doing a research and decide to send you a message thinking...
Rick R.
Rick R.
After 4 years of being an YELP elite member when I was saying good things about establishments now I'm being told I'm not good enough for their club. LOL....
DKendall G.
DKendall G.
Blame it on an algorithm. Sure! Back in the day it was called a 'cop-out' but today, there's an algorithm to blame.YELP offers a far from fair voice for...
Lia R.
Lia R.
I own a beauty business and throughout the pandemic we had to cancel multiplePeople, do to Covid exposures/and mandated opening and closures. My business...
Kayla M.
Kayla M.
Yelp tries to force you to download it's app at every opportunity. The yelp website on a mobile device is worthless--and constantly redirects you to the...
Chase D.
Chase D.
Hi, I'm a representative of Yelp...We here at Yelp love it when entitled assholes give businesses the business, so much in fact, that we will defend...
Michael G.
Michael G.
Just feel frustration trying to communicate with "Big Brother.With the Covid limitations, staff shortages, limited space during the holidays, we need to...
Daniel C.
Daniel C.
Yelp is hot garbage. Not helpful at all. Regularly trying to get a very small business to pay for perks, suggesting updates that aren't helpful. The...
Valerie R.
Valerie R.
I opened a private practice earlier this year and Yelp has been harassing me non-stop via email and phone calls. The first time I spoke with them,...
Chef R.
Chef R.
I have come to the conclusion that writing Yelp reviews is a huge waste of time. Yelp Moderators seem to hide many reviews or they simply remove them giving...
VeeVee N.
VeeVee N.
Surely I'm not winning any points w/ Yelp...putting them out on front street, but I have to speak my truth hahahaha lmao. I'm still waiting on them to get...
VeeVee N.
VeeVee N.
This is a follow up from my last review 28 days ago. Since reaching out to Yelp about my 195 missing pics they have messaged me twice stating that they are...
David K.
David K.
Very biassed filtering algorithms.It's very disturbing as a business owner to see legitimate 5 star reviews are being filtered on an insane ratio of 4 out...
Anon O.
Anon O.
Enjoy a taste of your own medicine-Yelp is, perhaps, the most poorly run multi-million dollar company on the planet. Both on a professional and personal...
A A.
A A.
Over the years Yelp has gradually transformed from a helpful resource into a bottom-feeding platform for harassment and advertising pitches. As a...
David K.
David K.
Hi thereWow. I have tell you that your reply implying that I am gaming Yelp's system is pretty offensive. However it is indicative of the reputation Yelp...
Michaela P.
Michaela P.
Yelp, Yelp, Yelp....Your "algorithms" excuse for why certain reviews are filtered out and others are filtered in is complete bull. Why is it that numerous...
Gus J.
Gus J.
Not only did Yelp allow a rambling lie to be posted from a kook with TWO prior reviews, but they filtered the legit reviews from my satisfied customers with...
Robin F.
Robin F.
because I so not want masking I have a great compliment and experience somewhere. You need to educate yourselves on diseases and real life experiences!!!!...
Rich C.
Rich C.
This is what happens when you write something that doesn't fall in line with Yelp's narrative or political views. "CAN YOU SAY CANCEL CULTURE"Yelp HQ...
Ellie M. L.
Ellie M. L.
I used to love this company but after going through what I recently did with the business service side of them I detest their business practices. Their...
Alex P.
Alex P.
Yelps review system is a joke. They openly allow people who have never had an actual person experience with a company to leave a review on that company....
Max M.
Max M.
Takes advantage of hard working people. They do not fully disclose their prices! They talk you into services and then double the cost and tell you its...
Nolen A.
Nolen A.
We received a fake review from a former employee and Yelp refuses to take it down, but today we got a legitimate review from a former client. It was a 4...
Bentley G.
Bentley G.
Yelp is corrupt. It is a dot com that made Jeremy Stoppelman and others hundreds of millions of dollars by means of extortion, censorship, and a business...
Jason W.
Jason W.
Seems like a waste of time to write reviews if they are just going to be filtered / not shown.Reading online, apparently if the profile isn't "complete"...
J C.
J C.
I noticed lately the filters do not work and when looking up nearby restaurants or a lot of restaurants do not pop up unless you specifically search for...
Jo Anne S.
Jo Anne S.
Waaa waaa waaa Noone wants to know my woes...Yelp constantly wants to censor, limit and control and im sorry, u aint that important shrugThats all,...
Justin A.
Justin A.
Yelp is being ruined by a bunch of Karen's.In case most reviewers haven't noticed, there is a massive labor shortage in the country. Yet most recent...
Ron Q.
Ron Q.
I have a small business and have several people contact me with reviews they wrote. unfortunately yelp has place them ALL in the not recommend so it shows...
Bill M.
Bill M.
crashed and f'n burned a long f'n time ago, I'm just gonna go ahead and state the obvious here people, correct Me if I'm wrong, but we are left with the...
Jimmy P.
Jimmy P.
I have a professional DJ business page. You get business through reviews. Yelp has hidden over 16, 5 star reviews. When I called to ask why, they tell me...
Erik R.
Erik R.
Awful business you dont ask people for reviews when they visit a place like google so a majority of your reviews are just negative experiences. So you can...
Michael Q.
Michael Q.
Yelp is useless. It gives people a platform to write baseless, inaccurate reviews unchecked. Terrible organization and platform.
Laura T.
Laura T.
We are an Emergency Room that offered Covid testing and vaccines during a Public Health Emergency. We got butchered on Yelp by patients that did not...
Rona P.
Rona P.
Wow, this is like...Look at us-we are YELP and we also have bad reviews like everyone else, so our platform works perfectly--it's honest and unbiased **WINK...
NwPlaza C.
NwPlaza C.
Yelp is biased toward negative reviews, and it's not fair to businesses. They are hiding positive customer reviews in a hard-to-find "Not Recommended" link...
Mikey P.
Mikey P.
This is unacceptable. This reoccurring payment was not authorized by me. This is my personal credit card not a business card. Yelp and it's customer...
eric p.
eric P.
For the restaurant owners:Do not sign up waiting list service!!!!!This waiting list thing requires a 30 days notice to cancel the service and they will...
Jonathon K.
Jonathon K.
Unethical Extortion business.Yelp is 100% bias if you don't do business with them and ZERO support unless you pay.
Craig L.
Craig L.
I don't use Yelp as a consumer anymore because they are truly an awful company who really needs to go the way of the dinosaur. ALL online review sites are...
Craig B.
Craig B.
I don't use Yelp as a consumer anymore because they are truly an awful company who really needs to go the way of the dinosaur. ALL online review sites are...
Eric T.
Eric T.
If you enjoy having your reviews flagged and removed when describing a consumer experience without overexaggeration, lies, or bias, the Yelp HQ protocols...
Marlin F.
Marlin F.
Just look at google for reviews and menu options. Yelp has no need to continue to be open.
Jeff D.
Jeff D.
Yelp is a fraud. It's a scam at its best. Yelp employees remove bad reviews when a business is a Yelp member. With a hefty fee. Yelp is a fraud and a scam
Sherry L.
Sherry L.
Yelp itself is awful. First as a business owner I did not originally create the Yelp page for my business. It just appeared on day. So I "claimed" it to be...
Ankke O.
Ankke O.
Yelp for businesses is the most unethical business I have ever encountered. I had paid about $300 to them for a month of advertising a few years ago, and...
Ruben R.
Ruben R.
they support obviously fake reviews, they allowed racist and discriminatory reviews to stay posted, and they hide positive reviews if you stop paying...
Andrei J.
Andrei J.
exploiting covid19 to make money. stay classy...https://www.youtube.com/watch?v=_tIYrjBEczE
Julia B.
Julia B.
RIP OFF! Do not advertise with yelp!Maybe it's a good app for the consumers but TERRIBLE for business owners. When we started a small company I have been...
Lindsay B.
Lindsay B.
I've tried to call and ask questions and they completely avoid them. They actually hung up on me too. How can a business have this poor of reviews on their...
G R.
G R.
I told the rep when she originally contacted me that I did not want to sign up because I was getting ready to have a major, reconstructive spine surgery and...
David G.
David G.
Here is one last review as I will never again be a slave to your content machine. How dare you censor my perfectly acceptable review of Whole Foods Market...
Bree X.
Bree X.
ALRM:Yelp is a BILLION DOLLAR BULLY, I recently start a new job and I'm in charge of manage our yelp page, and learned they shady business, I use to trust...
Shawn C.
Shawn C.
I have been posting reviews on Yelp since 2015, and have always thought the site was helpful and well designed. In October of 2022 I got a message from Yelp...
Don T.
Don T.
Gotta complain about Yelp removing the following 1 star restaurant review that I posted:Was anxious to make a reservation there but then saw their...
Allison A.
Allison A.
Woke up feeling a little bit antsy today so I decided to make the only power move I could think of: leaving a Yelp review on Yelp. Here, I plan to reject...
Shawn F.
Shawn F.
I have a love/hate relationship with Yelp. On the local level, it's an invaluable resource for anyone interested in getting to know a community. Reviewers...
Jenny L.
Jenny L.
400. 400 reviews. 11 years of writing for yelp, reviewing places, making people laugh, pissing people off. I won Funniest Yelper and got a trophy. I...
Travis D.
Travis D.
Yelp for a business owner is a bummer. They constantly call and try to upsell me on things that will make me stand out on their platform. They really push...
Bruce K.
Bruce K.
After six years and 10,000 more reviews posted, I'm back to update my review of Yelp and let off a little frustration with their systems.They are...
Holy S.
Holy S.
Yelp was better before thirsty ass business owners responded to every single review. Like, sir, this is an Arby's. I said what I said. I was not requesting...
Daniel S.
Daniel S.
I had an issue with billing and was trying to get in contact with my account person, TJ Moore in Chicago and after several attempts no success. The problem...
Alex L.
Alex L.
Its a decent platform for businesses. However, the entire review system is beyond broken. I'm getting genuine reviews on my business page from my clients...
Robin F.
Robin F.
Sadly, I was informed my experience somewhere is now irrelevant due to "covid" You have lost the main sight of the beginnings of YELP. A forum for those...
Kaitlyn S.
Kaitlyn S.
I deleted my previous review (& am reposting) on the suggestion of a Yelp Elite...& after Yelp Corporate made the decision to list my review as "not...
Kathy T.
Kathy T.
Yes, I love Yelp and posting everyday if possible, been an Elite for 6 years now, hoping 7 years coming up. Why the 3 stars...... I live 2 1/2 hours from...
Betty O.
Betty O.
My husband Barrett O. has been an Elite Yelper for over 9 years. He's won Yelp Awards like Elite of the year, all around yelper, complimentary of the year,...
Jaymie C.
Jaymie C.
Yelp is a great way to plunge into a creative way of writing , compel my imagination by crafting colorful engaging 'honest' reviews . Yelp is my creative...
John Q.
John Q.
This will be the only review I compose other than when I review places from my travels. I find it a moot point to review businesses that have been reviewed...
Mark H.
Mark H.
Yelp is wonderful in many ways.But it is entirely location-specific, as far as I can see?For instance, how does one review an entire restaurant chain?An...
Mark H.
Mark H.
Yelp is wonderful in many ways.But it is entirely location-specific, as far as I can see?For instance, how does one review an *entire restaurant...
Jaymie C.
Jaymie C.
Like many people, I go on Yelp to search for great businesses, leave honest feedback, curious of what's new and popular in town , spill anger and...
Jim C.
Jim C.
I'm growing very weary of seeing reviews in my area being selected to be ROTD that are SO poorly written, punctuated and grammatically incorrect, and just...
Blair S.
Blair S.
So this review comes as a consumer who regularly puts her two cents in from time to time. I have recently taken to finalizing my account (which includes...
Barrett O.
Barrett O.
An open letter to Yelp,I have posted and reposted a review for Baldwin County Sheriff in Bay Minette, AL that talks about their organization and the...
Barrett O.
Barrett O.
So it's a Saturday morning, I'm drinking coffee with my sweetheart and looking forward to a friends getting together and some serious beach time on this...
Susan M.
Susan M.
My 999th Yelp review is about...Yelp ::insert slow clap::Y is for Yelp. I seem to enjoy Yelping when the app actually works. Last year, the app would...
Becky L.
Becky L.
Dear Yelp: While I want to give you four stars, i have to second the last two reviewers' exact sentiments....Also, must you send A Million emails to our...
VeeVee N.
VeeVee N.
'I think by paying attention to the feedback that you get on Yelp, you can very quickly integrate it into your business...the really savvy folks out there,...
David M.
David M.
I enjoy Yelp and like to discover new places to try out but i am experiencing technical problems.Not sure if anyone has this problem but i noticed if i...
Sara B.
Sara B.
I love Yelp and I am going to try and earn more Badges this year. I have made a board on Pinterest with many of the badges you can earn with details on how...
Edward T.
Edward T.
Because I think I'm motivated in life by an inherent sense of fairness, that perceived attribute compels me to "update" yet again my review of Yelp. I've...
Chrystina B.
Chrystina B.
I LOVE YELP, BUT I DONT KNOW WHAT IS HAPPENING. MADDY (SFV) THANK YOU FOR BEING SO GREAT! Well, I guess my yelp era may have ended yall, lol. Some of the...
Ashley S.
Ashley S.
Yelp has helped keep me entertained and feeling connected to others during COVID. I've found a lot of amazing places because of great people I've friended...
Frances D.
Frances D.
Yelp was really great to me last year in 2021. I was featured on the YES Yelp Elite Squad North County News on receiving (3 different Awards) for being...
Marianne W.
Marianne W.
Yelp is a business that's not all about me, me, me. It has taken the month of May 2021 to make me realize it's not me, and it's not Yelp. It's about...
Crystal O.
Crystal O.
The irony of reviewing Yelp on Yelp is not lost. Yelp has become my way of reliving some great moments by writing up a review- it helps commit those...
Mary T.
Mary T.
If it weren't for a few issues as of late trying to have new businesses that I have created on the Yelp platform moderated accurately, this review would be...
Frances D.
Frances D.
I started writing my reviews on Yelp back in 2018 that was (two years) ago.This was when I was just a (Regular Reviewer) and I wanted to remain (anonymous)...
Suki M.
Suki M.
I thought for my 500th review why not write a review of YELP? I mean When I first seen that you could even do that I figured why not... so here goes.My...
Shirley M. J.
Shirley M. J.
11/10/2022: Oh, look how many Peeps I helped around the Planet! Whoa~I really didn't have a clue how many Peeps read my YELP! Reviews . . . I'm absolutely...
Steven S H C.
Steven S H C.
Just wanna say, 2022 was a blast with all the exciting events that Yelp sponsored. From checking out the beer making to breakfast in robe to countless...
Marc And Christie ..
Marc And Christie ..
The biggest difference between Yelp and Google maps is that it's much harder to create fake reviews with Yelp,I know because I've tried many, many times for...
Mike O.
Mike O.
Dears! am filled with gratitude for these last 15 years' journey with Yelp! So very many aficionados, so many influencers, before influencers was a thing....
Max M.
Max M.
Yelp is enjoyable, has a number of good people as Yelpers and community management personnel. Also, more recently Yelp has provided three free meals to the...
Warren W.
Warren W.
I simply wish to thank my one Yelp "friend" or fan for always giving every review of mine a "like." As a man who pays his rent and buys catfood by income...
Charles C.
Charles C.
Yelp sounds like a fantastic place to work, I just applied to the Analyst, Corporate Strategy role! Hire me?...
Shirley D.
Shirley D.
Definitely would recommend Direct Electric Company, they were by professional and knowledgeable. Quiet Cool installed fast. Installers were professional...
Bradley N.
Bradley N.
So why I am still Yelping after 14 years? Simple. Social media sites like this keep me sane. Well, now they do. Excessive use of social media sites like...
Jeff C.
Jeff C.
So, it is time for me to stop writing Yelp reviews. I loved being a Yelp Elite. Loved it. And I took it so very seriously. It was my job. I didn't...
Kimberly A.
Kimberly A.
Yelp definitely comes in handy when you're looking for information on a restaurant, a store, a business or a service that you're thinking of using. Often...
Tess M.
Tess M.
UPDATESYes. Absolutely. Our updates must reflect a new dining or other experience warranting such. But if you read between the lines, an update reflects so...
Robin L.
Robin L.
On the eve of my birthday, I felt like now was a good time to do my annual update of my review on Yelp! While I'm a little rusty on the yelping to song...
Mark L.
Mark L.
Hi was traveling for business and utilizing Southwest airlines for my transportation. I literally was in line to board the plane to head out on my trip and...
Steve D.
Steve D.
The decisions we make today, direct our pathways for tomorrow. The original purpose of Yelp was to share experiences thru reviews of businesses, places,...
Tess M.
Tess M.
Each day, during 2020's pandemic height, Yelp kept me from sinking further into agoraphobia and depression.Each day, I looked forward to my fearless...
Bonnie E.
Bonnie E.
I knew what was going to be my first sentence and I'm surprised myself at my second sentence..."What!?" (in reaction to the two-star rating.) So I will...
Robin L.
Robin L.
It's a lot later in the year to do this update than usual, but you know....it's 2020! So my apologies to the classic Auld Lang Syne:Let 2020 be...
Gerry T.
Gerry T.
2020....sigh....the year that has dramatically changed how we entertain ourselves, altered our travel plans, impacted our dining and shopping habits....
Pamela L.
Pamela L.
As we were having one of our last meals in SF, something hit me all of a sudden. Isn't Yelp Headquarters in SF? I quickly took out my Yelp app to check out...
Patricia S.
Patricia S.
I've appreciated Yelp more during the pandemic than ever before. The lockdowns in California have been pretty severe. When your home is made over into...
Nick D.
Nick D.
It really surprises me that only 12K people or so have reviewed yelp. Even my struggling small business in the hills has nearly 1K review. And we are...
Mel L.
Mel L.
Love the concept, platform, and YES (Yelp Elite Squad). Been an active member for at least a decade. My only criticism: Allowing racists to keep their...
Yvonne C.
Yvonne C.
Now is a good time for Yelp to let people review online sites, as we are more reliant on them than ever. People are buying many things online -- groceries,...
Vince V.
Vince V.
While you read my review, please hear the song I am parodying, from Aerosmith.https://www.youtube.com/watch?v=JkK8g6FMEXEI would stay away, just to keep...
Sarah S.
Sarah S.
The much awaited 2020 has been a challenging year so far.This pandemic has changed our lives so much in so many aspects-yelp/yelping is definitely one of...
Vince V.
Vince V.
I've never seen a smile that's quite so niceWe can go inland, mountain or cruise along the breezy baySoCal has a lovely tasteWe'll spend the day in every...
Tom L.
Tom L.
A business that has mastered the art of extortion. I love yelp! They don't maintain their own terms of use, they disrespect and threaten their customers....