Yelp Sucks

We had a horrendous experience with Yelp and would strongly recommend that new businesses do not use their paid services or upgrades.

What starts as a sales pitch for an upgrade can turn into constant charges and a frustrating cancellation process. They have multiple upgrades/add-ons, and when you try to cancel, you can be told that each upgrade must be cancelled separately. On top of that, they may require cancellation notice a month in advance, meaning you can continue getting charged even after you’ve decided you want out.

For a new business, every dollar matters. The last thing you need is a company making it difficult to stop recurring charges.

Our experience was extremely frustrating, and in our opinion, Yelp’s services are simply not worth the money or the headache.

⚠️ NEW BUSINESS OWNERS: SAVE YOUR MONEY AND STAY AWAY FROM YELP.

There are much better ways to spend your marketing budget.

Is it’s fair for a restaurant to charge an additional fee if the fee isn’t disclosed on its website or otherwise communicated to the customer beforehand? My girlfriends and I went to a restaurant last night and were charged a cake-cutting fee that we weren’t made aware of until after the cake came out. While the fee itself wasn’t a significant amount, I feel it would have been more appropriate to inform us about it in advance.

I’ve also experienced similar situations at other restaurants, such as credit card processing surcharges that are only disclosed in small print at the bottom of the menu. I understand that restaurants have policies and additional costs, but shouldn’t customers be made aware of these charges before they agree to them? Would this affect how you leave your review?

Why is it so hard to find my own reviews? For fuck’s sake yelp…