Yelp Sucks

The've been a fairly big deal for many years! Let's see how everyone is doing!

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Is there any reason you would post a review in today's environment without at least 1 picture/video?

I have a business account. Already spoke to support and they opened a ticket, still can't login. I have tried on 2 phones and laptop and have deleted & reinstalled app as well as cleared phones cache/cookies.

First I was getting a "too many requests" error even though I typed my PW in right. Then I changed password, which it allowed me to do. Still doesn't work. Tried logging in via the login with Google tab, still gives me "too many requests". Called support, they did a support ticket and now when I try to login it wants me to reverify email. Well when I click the verification link in email it sends me an error 400 page. I have tried to login on chrome, duckduckgo, and other browsers and I have tried on both a samsung, an apple (wife's phone), and computer and nothing works. Everything sends me an error 400 page now.

Support said they escalated the issue but that was 2 days ago and haven't heard since. I really need back into my yelp account.

I got a new iPhone and for some reason I cannot get logged into the Yelp app.

I enter my info, Yelp sends me an email, and I click the button in the email. My browser opens and shows that I’m logged in. There’s then a button to open the Yelp app, but when I do, the app still shows me as logged out and asks me to verify again.

So I’m basically stuck in this loop of email -> browser -> Yelp app -> verify again.

I’ve already deleted and reinstalled the Yelp app and that didn’t help.

Has anyone run into this before? Am I missing something obvious?

I 100% regret adding my business to Yelp so before I add it to the BBB as suggested for SEO, I wanted to hear other business owners’ experience with the platform. Anything I should know?