Yelp Sucks

Hi! Does anyone know how I can contact customer support via email or customer chat? I accepted the Yelp elite program, and I noticed my profile needed to be updated to a picture of me now that I am apart of the elite program (those are the rules). After I updated it, my elite status was removed. Does anyone know how I can contact the support team (preferably without calling, but I will if I have to).

When I try to log in, I see "This account has been closed." at the top.

I opened the case 10 days ago from the support center page as the Case#17258705, but no one responds to it.

Please restore my account.

Is there any way to make the Yelp app open links in Chrome rather than the built-in browser? The problem is a lot of places have menus that are far too small to read on a phone, and the built-in browser has zooming disabled so it's pretty useless. I'm stuck "sharing" the yelp page with myself and manually opening in Chrome just so I can read the menu. Does anyone have any workarounds for this that aren't so awful?

Someone recently posted a review for my business. The reviewer discussed their experience in the store with a sales associate.
My business does not have a store and we don't have sales associates. We are a service company and only work with clients in their homes.
I disputed the review based on this information. Yelp declined to remove it.
I am baffled by this outcome.
Is there anyplace I can appeal?

Yelp usually has good recs, but in my searches today, it can't seem to hold the map still and the recs are really terrible (it failed to find some basic great places). Is it broken for anyone else?