Yelp Sucks

Someone recently posted a review for my business. The reviewer discussed their experience in the store with a sales associate.
My business does not have a store and we don't have sales associates. We are a service company and only work with clients in their homes.
I disputed the review based on this information. Yelp declined to remove it.
I am baffled by this outcome.
Is there anyplace I can appeal?

Yelp usually has good recs, but in my searches today, it can't seem to hold the map still and the recs are really terrible (it failed to find some basic great places). Is it broken for anyone else?

Stock hit a 52-week low hovering at $17. Down more than 40% in the last year.

Are they going to do layoffs? Look to sell the business?

[ Removed by Reddit on account of violating the content policy. ]

Ive been in sales with Yelp for a little over a year now, always hit quota or above, my manager likes me but I’m really looking to move on to something else. I love the company and benefits are great, just don’t see myself doing sales long term.

I know Yelp always talks about all the growth opportunities and I’ll occasionally check the internal careers portal. Has anyone had success transitioning from sales to something else or know of any opportunities they will give someone a chance at even if they’ve only done sales?

Also what happens if i do see something on the internal careers portal that looks like a good fit? Do i just apply? Should i let my manager know or will he find out anyway? Just don’t want to be talked into staying in sales or to apply and not get the job and then it’s awkward.