Yelp Sucks

Did Yelp do away with the note section in collections?

I often leave a note under a business added to a collection. Anything from "Mary recommended" so I can send her a note after I try the business to "five miles from *** place" especially when travel planning.

Today I can see notes I have added in the past, but there is no 'note' icon to click on to add a note to new saved businesses. This is on my computer only. The App still seems to be working. Odd.

Using my computer is more convenient for planning a big trip. Maybe it's a glitch in my personal matrix? Or maybe an update was pushed through and notes disappearing on the computer is an unexpected result?

Any way. . . Thanks for reading, and Happy Adventuring, Yelpers.

I do not recommend Expedia for hotel reservations. In my experience, their review process felt unfair and did not allow me to share my negative experience with a hotel I booked through their platform.

I had a very disappointing experience with Chandni Victoria Hotel, and I wanted to leave an honest review so that other travellers could be aware of what happened. However, Expedia did not allow me to post my negative review.

Customers should be able to share both positive and negative experiences, as long as the reviews are honest and respectful. Based on my experience, I am very disappointed with Expedia and would NOT RECOMMEND IT FOR YOUR RESERVATION PURPOSES!

Following up on a conversation here last week. Someone made the point that the cost of a wrongly removed review depends on how many reviews the business has in total, which changed how I weight errors in a small model I'm building for a class.

What I still can't resolve: a genuinely furious customer and a paid competitor review can read almost identically. Short, one star, no specifics, emotional.

For anyone who reads a lot of reviews — is there anything in the text alone that reliably separates the two? Or does it only become obvious once you can see the account, the timing, or a cluster of similar reviews?

My model deliberately sees only the text and the rating, and I'm starting to suspect that constraint makes the task impossible rather than just hard. I'd rather find that out now.

I am building an automated review moderation agent that classifies new reviews using only the text and star rating. Since the true state (genuine vs. fake/sabotage) is hidden, the agent has to make decisions under uncertainty.

From a store owner's perspective:

1. Which mistake hurts your business more: a False Positive (the agent incorrectly hides a real customer's 5-star review) or a False Negative (the agent fails to hide a fake 1-star competitor review)?
2. What threshold of uncertainty should trigger sending a review to a human manager ("warn/review queue") rather than taking auto-action?