Yelp Sucks

I've been using Beli as much as possible. Less drama. More pictures. People are on to mostly promote and not just when they have a complaint.

BUT, Yelp has so much more history and, therefore, a lot more data. Plenty of spots aren't even on Beli.

Anyone finding that they're switching over or is Beli just a fad?

I’m sure you guys heard this a lot but i’m adding to the pile.

This lady from yelp calls me trying to give me free credit. She starts with $300 in free credit, then the next day calls be back saying there’s a $900 boost i should get, just apply this promo code it won’t charge you. So i did it.

She told me set $15 a day limit and I asked if it would it charge my actual card and she said no they said a charge to test your card but they refund it.

Now I woke up to a $140 charge…

i’m sure it was in the terms & conditions hidden somewhere but this was so deceptive to do and especially a big company like yelp I expect way better.

🫩

There are about a zillion posts on this subredit with some reference to - "Wish we could see a screenshot of whatever!"

I'm a baby Moderator in a completely unrelated subredit. I'm by no means an expert but in about 1/2 second the Yelp Moderators could enable this feature! It would make it seamless to post them. What do you folks think? Would it be worthwhile? Do any negatives concern you? As you may know, countless other subreddits allow it.

Has anyone else had Yelp filter almost half their reviews?

I own a small business and right now we have 21 visible/recommended reviews and 18 sitting in “not recommended.” They’re all positive and from real customers, and some even have photos.

Yelp basically told me their system automatically filters reviews based on different signals, and one thing that seems to matter is whether the reviewer has a lot of other activity/reviews on Yelp.

What’s frustrating is that while so many of our positive reviews are getting filtered, all of our negative reviews have made it through.

One of the negative reviews was also factually wrong. They said there were 3 people working when we literally never have 3 people working at once.

I even compared my page to a few similar businesses in my area, and their filtered review numbers were way lower than mine, which is part of why this feels so off.

I reached out to Yelp because the number of filtered reviews already seemed really high, and after I brought it up, I noticed about 8 more positive reviews get moved into “not recommended.”

I don’t pay for Yelp ads or have a paid account. I’m not saying I know why it’s happening, I just genuinely don’t understand how almost half our reviews are getting filtered while every negative one stays visible.

Has anyone else dealt with this? Did you ever get a real answer from Yelp or figure out how to escalate it?