Yelp is the worst for small businesses
Posted inYelp

Yelp is the worst for small businesses

When I started my business, I created profiles everywhere to be seen. Unfortunately, I made the mistake of creating a business a profile on Yelp. Immediately, my business phone number was bombarded with scammers. I’m talking literally hundreds of calls per day. If I picked one up accidentally, it started the process all over again. Which then led to eventual spoofing. Which then caused me to change my number completely.

When I called Yelp support and told them what happened, they blamed it on Google and then tried to sell me advertising. I had a profile with Google for around a year before Yelp. It wasn’t a coincidence that the spammers came as soon as that profile was made.

I want SO badly to cancel my account and delete any associations but once you create one, you’re locked in. You can’t delete your address. You can’t delete your phone number. The only way you can get away is by marking your business as perminently closed - even then, the profile is still there.

Recently I’ve gotten 3 calls from a Yelp representative on my new phone number. You know…the one I had to change because of them. Even though my Yelp profile still has the old one, they’ve found me. I fear the WHOLE process is about to start again.

Having the profile didn’t help my business at all - it only hurt my sanity. 😳

submitted by /u/urgurl4sho
[link] [comments]

All of a sudden getting Yelp message leads.
Posted inYelp

All of a sudden getting Yelp message leads.

I regret ever making a Yelp page and I want absolutely nothing to do with the platform. We are rated 4.9 on Google but 2.8 on Yelp! They hide all of our 5 star reviews but let the 1 stars from new accounts stick. For this reason, I don’t go on their website, I don’t use their app for personal use, and try to avoid ever clicking any of their links.

Well now all of a sudden we’ve gotten 2 message leads in the last week. I responded to one which of course had no response to us. The second one I just ignored because I don’t even know if these leads are real. It feels like more of an attempt to get me using their platform than anything. Also, if I am being honest, not sure I want a customer from Yelp who clearly sees our low rating there. I wish I could just delete my entire profile there and move on. And what pisses me off mostly is when they show on search results saying “Updated August 2026” when I haven’t even been on the account at all. All of this is very frustrating.

submitted by /u/Substantial_Goat3782
[link] [comments]