Wow, pretty bad, huh? You wouldn’t want to go there; uh-uh, no way, not now, never. This was THE first thing we saw when we Googled one of our favorite restaurants. It is a critically acclaimed, award-winning restaurant and one where we’ve had several superb meals.What would you do if that was your business? Maybe…
There's a class action lawsuit against Yelp that posits that reviewers should be paid based on a variety of other legal grounds. Normally Yelp's lawyers just get the cases tossed. This time however, they are resorting to intimidation tactics, calling the plaintiffs and telling them that the lawyer is an ambulance chaser and unethical (yet…
SPRINGFIELD, Mo. -- Be careful what you say online; it could get you sued! That's happening to a woman in Virginia after she wrote a negative comment on a business. Jane Perez aired her complaints on contractor Christopher Dietz on Yelp and Angie's List. Now Dietz is coming after her. He sued Perez for $750,000…
Daniel Bernath came up with what looks like a stroke of genius. Now, I'm not a lawyer (but he is) so I can't comment on the legality of it, but the logic looks good. The idea is that since Groupon REQUIRES you to have a Yelp business profile (with positive reviews) before allowing you to…
Image via CrunchBase How, then, does a consumer make sense of the spate of opinions, many of which contradict each other? New research suggests a scientific way to aggregate reviews in a way that makes ratings more meaningful to consumers—and fairer to the businesses they review. Michael Luca, an assistant professor at Harvard Business School,…
MIAMI, Jan. 21, 2013 /PRNewswire-iReach/ -- Social media sites reveal top luxury car dealerships in South Florida have some of the lowest customer ratings in the industry for their Service Department operations. Reports of unethical practices, over-billing and poor quality control are leaving local car owners asking questions and looking for alternatives. For the past…
NEW YORK, NY--(Marketwire - Jan 21, 2013) - It is commonly accepted that the U.S. Government is privy to a wide range of data and information -- some of which remains confidential, and some of which the Government is eager to share. The latest example of government-approved information-sharing comes in the form of an innovation…
Yelp has collaborated with San Francisco and New York municipal governments to introduce a new open data standard, the "Local Inspector Value-entry Specification," or LIVE . The new rating system shows historical scores, as well as violation details .