Gavin Newsom: Yelp is a role model for good government

Gavin Newsom's message resonates with Republicans. California Lt. Gov. Gavin Newsom explains how technology can make government better. Fortune: You call Citizenville, your new book, an attempt to "radically rethink the relationship between citizens and government." Newsom: My sense of government today is that we're treated as subjects, not citizens -- that things are done…

Reviewing the psychology of online reviewers

Yelp.com attracts reviewers to join its Yelp Elite club by incentivizing them with profile badges and parties. (Image courtesy of Yelp Elite Squad South Bay) Most people in the U.S. at some point in their lives have written online reviews—in fact, 50 percent of people have. With the ease of access to the Internet, reviews…