Federal Trade Commission Releases 685 Yelp Complaints

In light of the terrible extortion-like entitlement that has come to light with the ReviewerCard, MuckRock has released information from a Freedom of Information Act request to the Federal Trade Commission, asking for every Yelp.com complaint in the last four years. The results? Pretty much what was expected. Out of the 685 complaints, plenty were…

Upcoming: Dish Crawl in South End, NoDa

What's this Dish Crawl you speak of? Is it like a bar crawl only you're expected to wash dishes? Nice try, but no.Dish Crawl Charlotte Dish Crawl is a one-night event that offers you the chance to dine at four different restaurants. The experience may have just come to Charlotte, but it currently has a…

Yelp's Guide to Responding to Negative Feedback

advertisement A recent sketch on the IFC show Portlandia highlighted a humorous series of events that began when bookstore owners Toni and Candace discovered they have a dreaded one-star review on Yelp. After scouring the user profile of the offending reviewer for clues, the two business owners stake out a local sports bar hoping to…