How Yelp Could Create More Accurate Reviews

Image via CrunchBase How, then, does a consumer make sense of the spate of opinions, many of which contradict each other? New research suggests a scientific way to aggregate reviews in a way that makes ratings more meaningful to consumers—and fairer to the businesses they review. Michael Luca, an assistant professor at Harvard Business School,…

Out of Warranty Doesn't Mean Out of Options for Luxury Car Owners in Miami Disgruntled Over Local Dealer Service

MIAMI, Jan. 21, 2013 /PRNewswire-iReach/ -- Social media sites reveal top luxury car dealerships in South Florida have some of the lowest customer ratings in the industry for their Service Department operations. Reports of unethical practices, over-billing and poor quality control are leaving local car owners asking questions and looking for alternatives. For the past…