Court fight could give angry carpet cleaners right to unmask Yelp users

Posted on Oct 9, 2013

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– 9 hours ago @ opposingviews.com: Carpet Cleaner Lawsuit Could Unmask Anonymous Yelp Users Legal A Virginia court sided with a carpet cleaning service, which demanded review website Yelp hand over the identifying information of seven users who badmouthed the company online. The nonprofit citizens’ advocacy group Public Citizen is urging the Virginia Court of Appeals to reverse the ruling of the lower court and protect the First …

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Why are you hiding my reviews? Don't disrespect the effort I put in when I genuinely enjoy my experiences. I only recently resolved to make sure I give...

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when starting my business I get called not once but dozens of timesClearly told them I could not spend any advertising for at least one to three years per...

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Stop banning meStupid coward DjdkkdFalseDjdjjdkd4What About the group's of this article I am a sex God and will keep making new accounts.

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This is the second time Yelp has removed most of my pictures and of course they're all from businesses who do not advertise with Yelp. Get more building...

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Drew W.

I noticed a review missing so I made a call to the number listed. The lady I spoke with was nice and did her job by reading a script of some sort, noting...

Amanda B.

Terrible customer service, terrible values, all they do is throw theirs hands up at businesses and reap the rewards of miserable human beings that hide...

Manuel R.

riddled with fake reviews. dozens of good reviews were removed when i stopped paying advertising. then they harass you for payment claiming you broke...

Jennifer M.

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Vincent L.

[Part 3 of 3]Perhaps it's naïve of me to think that Yelp and its CMs might go above and beyond for Elites who actually go above and beyond for Yelp...

Ethan A.

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Rebecca D.

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Ernie M.

If I could give them 0 stars, I would. Yelp is a horrible service that allows ANYONE, whether or not they have done business with you, to leave fake, false,...

Jennifer S.

I've been on the Elite Squad for 11 years... The moment I wrote a review about a doctor being racist to me? I lose my elite status lol. My reviews go...

H J.

There is no excuse when Yelp willfully refuses to take a stand on the recent incident at Farley's East in Oakland, CA: "While we don't take a stand one way...

Baron Lee H.

This maybe my only review on Yelp. I am actually rating Yelp well below average. I am appalled how Yelp tends to nit pick which reviews they publish in the...

Brittiny T.

I thought by joining Yelp I would be joining a community based in honesty and integrity, bringing people together through reviews that would assist others...

Temeculan T.

Yelp does not reply to member questions and no option to leave a message on how to change my account email address.One has to wonder how they can run a...

Chris H.

The last couple of weeks I have had a problem seeing my own recent pics on my photos/video page . Just asking if anyone else sees them when they go to my...

George R.

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Josh S.

As a small business owner, I have experienced persistent contact from Yelp representatives through both phone calls and emails. They have offered to improve...

Andrew A.

Watch the movie Billion Dollar Bully!!As a business owner, I am constantly being harrassed by Yelp representatives via phone and email. They assure me...

Mark N.

DO NOT TRUST THESE SCUMBAGS WITH YOUR "ADVERTISING" MONEY!Run, do not walk away from this piece of trash institution that should not be in business....

Angie R.

Yelp Business allows reviews that hurt businesses, even though the business has proven to Yelp that the customer who posted the review lied. They allow...

Alyssa C.

Every single time I log in to change something on Yelp Business, they bother me and send me messages for at least a week straight. Everyone who works at...

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Mr. Happy ..

Glad to see that Yelp can delete posts in real time, funny I haven't had much luck with a business that I run but me posting a racist incident at a Costco...

Kirill M.

A couple of years ago one person sent me a message and said he is a Yelp partner and can create a lot of 5 star reviews for my business. I was shocked...

Adam M.

Dear Yelp,I respect and appreciate your attempts to be fair with reviews. The reason for my inquiry is a formal complaint about Yelps review algorithm,...

Innovation C.

Dear community and Yelp,I wish to communicate a distressing experience my company, Innovation Cleaning Services, has encountered with Yelp since August...

Gsf S.

Ask yourself why?64 out 65 positive reviews written by legitimate students not recommended...Yelp pretends to have an unbiased system allowing legitimate...

Cameron D.

I would give Yelp a 0 if possible. One of the worst companies on earth. Will hound you to do "marketing" with them which will lead to nothing (Google is far...

John O.

I just found out Yelp took $2,280 from my account that I never approved. I signed up for a $300.00 ad spend to try it for one month and received no calls....

Patrick L.

I've attempted to claim my business account for months now but their "professional moderators" have either ignored the requests until they've finally...

Kami O.

It used to be very helpful to learn about ways we could improve our business from our yelp reviews, but as someone who manages our yelp page from a business...

Julian M.

Fuck Yelp and all the bullshit you send me. Here's some bullshit back your way At least 85 more characters of additional bullshit, that is.

Jeremiah L.

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Conrad D.

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Joe P.

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Archergirl T.

There is nothing worse than a company full of pharasee's such as Yelp. Nothing Can Stop What Is Coming! Silencing people's reviews and opinions about...

Kelli D.

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Caleb R.

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Jennifer K.

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Amanda N.

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Nathaniel F.

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LaVonne N.

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Fone P.

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Kevin J.

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Willie L.

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Don L.

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VeeVee N.

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VeeVee N.

'Well I wont back down...No I wont back down...You can stand me at the gates of hell, but I wont back down. Won't be turned around, and I'll keep this Yelp...

Carlos E.

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Asher B.

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After 4 years of being an YELP elite member when I was saying good things about establishments now I'm being told I'm not good enough for their club. LOL....

DKendall G.

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Chase D.

Hi, I'm a representative of Yelp...We here at Yelp love it when entitled assholes give businesses the business, so much in fact, that we will defend...

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Daniel C.

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Chef R.

I have come to the conclusion that writing Yelp reviews is a huge waste of time. Yelp Moderators seem to hide many reviews or they simply remove them giving...

VeeVee N.

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VeeVee N.

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David K.

Very biassed filtering algorithms.It's very disturbing as a business owner to see legitimate 5 star reviews are being filtered on an insane ratio of 4 out...

Anon O.

Enjoy a taste of your own medicine-Yelp is, perhaps, the most poorly run multi-million dollar company on the planet. Both on a professional and personal...

A A.

Over the years Yelp has gradually transformed from a helpful resource into a bottom-feeding platform for harassment and advertising pitches. As a...

David K.

Hi thereWow. I have tell you that your reply implying that I am gaming Yelp's system is pretty offensive. However it is indicative of the reputation Yelp...

Michaela P.

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Gus J.

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Robin F.

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Rich C.

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Jason W.

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J C.

I noticed lately the filters do not work and when looking up nearby restaurants or a lot of restaurants do not pop up unless you specifically search for...

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Waaa waaa waaa Noone wants to know my woes...Yelp constantly wants to censor, limit and control and im sorry, u aint that important shrugThats all,...

Justin A.

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Ron Q.

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Bill M.

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Jimmy P.

I have a professional DJ business page. You get business through reviews. Yelp has hidden over 16, 5 star reviews. When I called to ask why, they tell me...

Erik R.

Awful business you dont ask people for reviews when they visit a place like google so a majority of your reviews are just negative experiences. So you can...

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Yelp is useless. It gives people a platform to write baseless, inaccurate reviews unchecked. Terrible organization and platform.

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NwPlaza C.

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Mikey P.

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eric P.

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Jonathon K.

Unethical Extortion business.Yelp is 100% bias if you don't do business with them and ZERO support unless you pay.

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Eric T.

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Jeff D.

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Lindsay B.

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Bree X.

ALRM:Yelp is a BILLION DOLLAR BULLY, I recently start a new job and I'm in charge of manage our yelp page, and learned they shady business, I use to trust...

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Brandon C.

It isn't lost on me that of all dates, that I am posting this review update on January 6th.I'd storm Yelp HQ very peacefully and patriotically to make my...

R W.

I thought by joining & writing reviews on Yelp to help users/customers avoiding bad businesses & finding good ones. But to find my negative review based on...

J A.

As a business owner. Yelp is a great website. Sure I don't always find it fair. Definitely I don't think it's an honest website. But if somehow you...

Cat V.

Whether a stranger or an insider, someone flagged my review for The Park at Irvine Spectrum and relegated it to the '152 reviews for The Park at Irvine...

David G.

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Victor G.

Yelp has made several "upgrades" to it's app this year. I gave it 2 stars (very generous) when prompted for a rating. Reasons why:Check-ins:-unable to...

Mike B.

Why do I need to write a review with more than 84 characters to get it posted?Yelp requires unnecessary verbiage.

Doug H.

While there is much more to Yelp than meets the eye (I have been Yelp Elite for 7 years), its' negatives are growing and, in some major ways, Yelp is...

Don T.

Gotta complain about Yelp removing the following 1 star restaurant review that I posted:Was anxious to make a reservation there but then saw their...

Allison A.

Woke up feeling a little bit antsy today so I decided to make the only power move I could think of: leaving a Yelp review on Yelp. Here, I plan to reject...

Shawn F.

I have a love/hate relationship with Yelp. On the local level, it's an invaluable resource for anyone interested in getting to know a community. Reviewers...

Jenny L.

400. 400 reviews. 11 years of writing for yelp, reviewing places, making people laugh, pissing people off. I won Funniest Yelper and got a trophy. I...

Travis D.

Yelp for a business owner is a bummer. They constantly call and try to upsell me on things that will make me stand out on their platform. They really push...

Bruce K.

After six years and 10,000 more reviews posted, I'm back to update my review of Yelp and let off a little frustration with their systems.They are...

Holy S.

Yelp was better before thirsty ass business owners responded to every single review. Like, sir, this is an Arby's. I said what I said. I was not requesting...

Daniel S.

I had an issue with billing and was trying to get in contact with my account person, TJ Moore in Chicago and after several attempts no success. The problem...

Alex L.

Its a decent platform for businesses. However, the entire review system is beyond broken. I'm getting genuine reviews on my business page from my clients...

Robin F.

Sadly, I was informed my experience somewhere is now irrelevant due to "covid" You have lost the main sight of the beginnings of YELP. A forum for those...

Kaitlyn S.

I deleted my previous review (& am reposting) on the suggestion of a Yelp Elite...& after Yelp Corporate made the decision to list my review as "not...

The Thumbs Critic ..

Thumbs Up: Yelp is a fantastic website for finding restaurants, stores, and services.Thumbs Up: The "Yelp Review" pioneered online reviews, offering...

Brett B.

Yelp is not helping me by spamming my phone with five other vendors!For example, when I contact a vendor through Yelp, Yelp then sends my request to five...

Bob 7.

OK Yelp, read the other negative posters that LOST MONEY. Yelp does allow free speech.However unable to view the other 11K+ reviews not currently...

Ken M.

In my second rodeo as a member of Yelp, and also its Elite Squad, I am once again an experienced power user. I returned to the platform as a way to keep a...

Jewel M.

Like many of the other reviews, I totally agree that Yelp is an EXCELLENT platform for people to give feedback on their experiences with businesses. In...

Chad P.

Like W.C., or was that Harpo, I have never cared to belong to a group that accepts people like me as members.But thanks YELP. I've been secretly looking...

Harsh Critic V.

Yelp is a convenient way of researching different businesses and services as well as restaurants. You can get different points of views from people and...

Gary N.

I am grateful to be an Elite on the 4th year which I didn't start until Covid, but I have been yelping since 2008, and I can understand and disagree on a...

Tess M.

Is it just me or is anyone else having issues, difficulty with the "new" platform layout?Okay, I'm an old Yelper. Yup, I still write/post from my laptop...

Paula O.

A new unfortunate devolution in the many changes that are being instituted . Be warned that an updated review seems to result in the disaparance of previous...

Anton Z.

Yelp should be smarter. For example, customers should be able to set as their default that they are interested in open restaurants. I often use yelp to...

Jason E.

I have been using Yelp to find resources for various projects I am currently working on at my home. It has been great and am finding really good companies...

John Q.

This will be the only review I compose other than when I review places from my travels. I find it a moot point to review businesses that have been reviewed...

Mark H.

Yelp is wonderful in many ways.But it is entirely location-specific, as far as I can see?For instance, how does one review an entire restaurant chain?An...

Mark H.

Yelp is wonderful in many ways.But it is entirely location-specific, as far as I can see?For instance, how does one review an *entire restaurant...

Jaymie C.

Like many people, I go on Yelp to search for great businesses, leave honest feedback, curious of what's new and popular in town , spill anger and...

Jim C.

I'm growing very weary of seeing reviews in my area being selected to be ROTD that are SO poorly written, punctuated and grammatically incorrect, and just...

Blair S.

So this review comes as a consumer who regularly puts her two cents in from time to time. I have recently taken to finalizing my account (which includes...

Barrett O.

An open letter to Yelp,I have posted and reposted a review for Baldwin County Sheriff in Bay Minette, AL that talks about their organization and the...

Barrett O.

So it's a Saturday morning, I'm drinking coffee with my sweetheart and looking forward to a friends getting together and some serious beach time on this...

Susan M.

My 999th Yelp review is about...Yelp ::insert slow clap::Y is for Yelp. I seem to enjoy Yelping when the app actually works. Last year, the app would...

Becky L.

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VeeVee N.

'I think by paying attention to the feedback that you get on Yelp, you can very quickly integrate it into your business...the really savvy folks out there,...

J K.

Another request, when you send the have you tried jffhhf please leave a review notifications. When in app it goes straight to review. I myself have a...

Cari K.

Was excited to see this as I accidentally stumbled upon it. A site with opinions about businesses is allowing you to find out about its business. So,...

Angel P.

Four, I could have given 5 if this was SOLELY based on the performance of Matt Huntsberger. Matter of fact, I would have given 10.As with any corporation,...

Angel P.

Four, I could have given 5 if this was SOLELY based on the performance of Matt Huntsberger. Matter of fact, I would have given 10.As with any corporation,...

Sara B.

I love Yelp and I am going to try and earn more Badges this year. I have made a board on Pinterest with many of the badges you can earn with details on how...

Edward T.

Because I think I'm motivated in life by an inherent sense of fairness, that perceived attribute compels me to "update" yet again my review of Yelp. I've...

Chrystina B.

I LOVE YELP, BUT I DONT KNOW WHAT IS HAPPENING. MADDY (SFV) THANK YOU FOR BEING SO GREAT! Well, I guess my yelp era may have ended yall, lol. Some of the...

Ashley S.

Yelp has helped keep me entertained and feeling connected to others during COVID. I've found a lot of amazing places because of great people I've friended...

Frances D.

Yelp was really great to me last year in 2021. I was featured on the YES Yelp Elite Squad North County News on receiving (3 different Awards) for being...

Marianne W.

Yelp is a business that's not all about me, me, me. It has taken the month of May 2021 to make me realize it's not me, and it's not Yelp. It's about...

Crystal O.

The irony of reviewing Yelp on Yelp is not lost. Yelp has become my way of reliving some great moments by writing up a review- it helps commit those...

Mary T.

If it weren't for a few issues as of late trying to have new businesses that I have created on the Yelp platform moderated accurately, this review would be...

Frances D.

I started writing my reviews on Yelp back in 2018 that was (two years) ago.This was when I was just a (Regular Reviewer) and I wanted to remain (anonymous)...

Suki M.

I thought for my 500th review why not write a review of YELP? I mean When I first seen that you could even do that I figured why not... so here goes.My...

Jessica S.

Where did compliments go? 1. Click on your "Me", 2. Scroll just below "Share your experiences." after list of possible places you've been.3. Below that...

Bob 7.

Yelp reminded me of their "Confict of Interest" policy, .... & they were right .Then a link request got lost somewhere, Yelp suggested to "Retry" .......

Cam E.

Dear Yelp,Thank you for creating this platform .Thank you for the actual opportunity to become Yelpers. Be it: Elite Gold, Higher status Elite Black,...

Priscilla R.

El servicio del lugar esta muy limpio las terapistas son muy agradables, desde la limpieza baje de peso y he visto muchos cambios, he logrado mis objetivos...

Dale P.

Over the years starting at Yelp's inception, Yelp had only helped my business prosper. I was the owner of a small HVAC company here in San Jose and had to...

Tess M.

Back in the day us old Yelpers read each other's every word to comp "useful", "funny", "cool". And when it was possible to post pics, we sent the...

Evelyn T.

The more things change, the more they stay the same. Plus ca change, plus c'est la meme chose. Si pero no. Now, the accent marks are not there just yet for...

Bret B.

Yelp is the best platform for people who want information from real people about where to eat, drink, stay, and get legitimate services. It is my go to for...

Robin L.

Another year has passed and my how things have changed, if the song that's in my head is from a Disney flick. Well, my apologies to the great Lin-Manuel...

Pamela M.

Wow, Yelp is getting a lot of hate here! I have to disagree with the folks here who say they are business owners and Yelpers' reviews are removed. You can...

David N.

It's a humbling honor to be nominated for the coveted Yelpie 2023! OMG! I'm so unworthy. There's so many other Yelpers that contribute to our community....

Tess M.

Way back on 5-30-23 bet you got the same HQ email 'bout "Keeping It Real".Opening line: "Machines do a lot of great things for us, but they just can't...

Steve L.

For my 500th review (wow, I didn't realize I have done so many), I must take the time to give my Yelp 5 star review to .... Yelp!Yelp HAS made my life...

Tess M.

Been Yelping since 2008, watching the site evolve to a diverse, welcoming place for all to be. Thanks cuz I'm an old Yelper, an auntie in some cultures, who...

Marshall G.

I am a Yelp Elite and I wanted to ask if there was a most Prolific list for 2022 and 2023. I was in the top 20 in 2021. I could not leave a message and my...

Michael N.

Not Yelp's fault but it never ceases to amaze how many businesses who consider themselves sophisticated marketers deploy a canned, tone deaf response when...

Helena K.

I Love my Yelp when I need help Awesome place to speak the truth! and trust the reviews of honest people that gives an honest opinion to any business.Your...

Warren W.

I simply wish to thank my one Yelp "friend" or fan for always giving every review of mine a "like." As a man who pays his rent and buys catfood by income...

Charles C.

Yelp sounds like a fantastic place to work, I just applied to the Analyst, Corporate Strategy role! Hire me?...

Shirley D.

Definitely would recommend Direct Electric Company, they were by professional and knowledgeable. Quiet Cool installed fast. Installers were professional...

Bradley N.

So why I am still Yelping after 14 years? Simple. Social media sites like this keep me sane. Well, now they do. Excessive use of social media sites like...

Jeff C.

So, it is time for me to stop writing Yelp reviews. I loved being a Yelp Elite. Loved it. And I took it so very seriously. It was my job. I didn't...

Kimberly A.

Yelp definitely comes in handy when you're looking for information on a restaurant, a store, a business or a service that you're thinking of using. Often...

Tess M.

UPDATESYes. Absolutely. Our updates must reflect a new dining or other experience warranting such. But if you read between the lines, an update reflects so...

Robin L.

On the eve of my birthday, I felt like now was a good time to do my annual update of my review on Yelp! While I'm a little rusty on the yelping to song...

Mark L.

Hi was traveling for business and utilizing Southwest airlines for my transportation. I literally was in line to board the plane to head out on my trip and...

Steve D.

The decisions we make today, direct our pathways for tomorrow. The original purpose of Yelp was to share experiences thru reviews of businesses, places,...

Tess M.

Each day, during 2020's pandemic height, Yelp kept me from sinking further into agoraphobia and depression.Each day, I looked forward to my fearless...

Bonnie E.

I knew what was going to be my first sentence and I'm surprised myself at my second sentence..."What!?" (in reaction to the two-star rating.) So I will...

Robin L.

It's a lot later in the year to do this update than usual, but you know....it's 2020! So my apologies to the classic Auld Lang Syne:Let 2020 be...

Gerry T.

2020....sigh....the year that has dramatically changed how we entertain ourselves, altered our travel plans, impacted our dining and shopping habits....

Pamela L.

As we were having one of our last meals in SF, something hit me all of a sudden. Isn't Yelp Headquarters in SF? I quickly took out my Yelp app to check out...

Patricia S.

I've appreciated Yelp more during the pandemic than ever before. The lockdowns in California have been pretty severe. When your home is made over into...

Nick D.

It really surprises me that only 12K people or so have reviewed yelp. Even my struggling small business in the hills has nearly 1K review. And we are...

Mel L.

Love the concept, platform, and YES (Yelp Elite Squad). Been an active member for at least a decade. My only criticism: Allowing racists to keep their...

Yvonne C.

Now is a good time for Yelp to let people review online sites, as we are more reliant on them than ever. People are buying many things online -- groceries,...

Vince V.

While you read my review, please hear the song I am parodying, from Aerosmith.https://www.youtube.com/watch?v=JkK8g6FMEXEI would stay away, just to keep...

Sarah S.

The much awaited 2020 has been a challenging year so far.This pandemic has changed our lives so much in so many aspects-yelp/yelping is definitely one of...

Vince V.

I've never seen a smile that's quite so niceWe can go inland, mountain or cruise along the breezy baySoCal has a lovely tasteWe'll spend the day in every...

Tom L.

A business that has mastered the art of extortion. I love yelp! They don't maintain their own terms of use, they disrespect and threaten their customers....