My “community manager” just messaged me saying I need to balance my reviews more . . . HUH

My “community manager” just messaged me saying I need to balance my reviews more . . . HUH

My “community manager” just messaged me saying I need to balance my reviews more . . . HUH

6 year Elite, I have over 2300 reviews in a major city.
52% of my reviews are 4 and 5 star. 47% are 3 and below.

She said I should try not to give too many high or low star ratings.
How exactly and why do I need to be more “balanced”? Like what does she or Yelp even care if my reviews lean one way or another? Quite frankly, my review base seems pretty well balanced.

submitted by /u/CheesyWetBurrito
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