⭐ 0 Stars — Extremely Disappointing Experience

In August, I made an appointment with Minnesota Aesthetic Center in Woodbury after seeing a social media advertisement offering Dysport for $3/unit for new clients. Unfortunately, my experience left me feeling completely misled by the promotion and how the pricing was handled.

I went to my appointment on September 15, 2026, and only after arriving was I told that they did not even have Dysport available, despite Dysport being the product advertised and the reason I scheduled the appointment. Instead, I was told they were using Botox or Xeomin.

Because I had previously used Botox but was unfamiliar with Xeomin, I asked the provider about the differences and relied on her professional recommendation. She recommended Xeomin, so that is what we used. Before proceeding, I specifically asked whether the promotional rate would still apply, and I was told that it would.

After the injections were completed, I went to pay. The provider came back out to confirm the number of units, and I again verified that I was being charged according to the promotional rate. I paid the amount I was given and left believing everything was settled.

The following day, September 16, I received a call telling me I had been charged incorrectly and supposedly owed an additional $615. I was then told the promotional rate only applied to 60 units—something that was not disclosed in the advertisement or explained to me before treatment. I received 55 units of Xeomin.

After I spoke with the business manager, I received another call later that day saying they would instead charge me an additional $180. While that is obviously less than $615, it completely misses the point.

I asked about the promotional pricing before the service was performed and again when I paid, and both times I was told the promotional pricing applied. I was never given a quote showing a different price, never told there would be an additional charge, and was never contacted before my appointment to tell me that the Dysport I had specifically booked based on their advertisement was not even available.

Had I been told before treatment what they now claim the actual price was, I would have declined the service and left. A customer should not be expected to absorb the cost of a business’s pricing or communication mistake after a service has already been performed.

I had also scheduled a CO2 laser treatment at their advertised $349 promotional rate, but after this experience I cancelled both my touch-up appointment and the CO2 appointment. I will not be returning.

If you are considering Minnesota Aesthetic Center because of one of their advertised “specials,” I strongly recommend getting the exact product, number of units, total price, and promotional terms in writing before allowing them to perform any service. Based on my experience, the promotional price you believe you are receiving may not be the amount they later say you owe.

This was an awful and incredibly frustrating experience, especially because I made a point of confirming the price before treatment and again before paying. I expected the business to honor the price its provider confirmed—not contact me the next day asking for hundreds of dollars more.