Yelp Is Ruining My Business

Yelp Is Ruining My Business

"Help! Yelp is ruining my business!" This is the tearful phone call I get every week. Another struggling business owner, failing, due to an unfair negative review. Feeling helpless, alone, attacked, the emotion coming through the phone line sounds a lot like the rape victims I counseled in college. The same questions: How did this…