Delete Yelp Account

Delete Yelp Account

This is the number one question I get asked, and while there is no definitive answer, a number of community members have been successful! Remember, there is a difference between deleting your personal Yelp account, and deleting your business listing. If you want to remove your personal account, there are step by step instructions here.…
Posted inYelp Sucks

Filter Them Out!

Love this lineup of alternative review sites you should be paying attention to! Check it out, and report back. Did you have success?
Do You Impress The Press?
Posted inSmall Business Resources

Do You Impress The Press?

In the past few weeks I’ve sent out a few media queries to this group from some major news sources. And over 70 of you responded before the deadline to just one of them. Thank you! With that said, I saw many of your replies and although a few of you may have gotten to…
Buying Better Yelp Results
Posted inOutsmarting Yelp Yelp Commentary

Buying Better Yelp Results

If you're a Yelp business owner, no doubt you saw the Important Message that went out today from Yelp talking about "reputation management" and how you can't buy results on Yelp. That is TRUE! You can't pay for Yelp advertising to remove bad reviews, you can't bribe them to take down negative reviews, you can't…
Posted inOutsmarting Yelp

Exposing Filtered Reviews on Yelp

Want to get your Yelp visitors to see all your reviews? Inspire them to go look at your filtered reviews by putting this graphic up on your business page! You want to put this on your Yelp Business Page?  Simply right-click on the photo, then click save-as, and select where you want to save it…
Posted inYelp Commentary

Beware of Fake Online Reviews

HARTFORD, Conn. - Online product reviews can help or hurt a business. They can also steer consumers in the wrong direction, especially when the review is fake. The Better Business Bureau, Consumer Reports and even the Federal Trade Commission are warning consumers to be wary of online feedback and reviews of products and services. For…
Posted inYelp IPO

Is Yelp Good?

Listen to the podcast of LA Talk Radio star Bill Carroll, and the rabid response from viewers.  The overwhelming response seems to suggest, NO! What say you?    
Interviewing Lawyers Familiar with Yelp
Posted inOutsmarting Yelp Yelp Lawsuit Yelp Sucks

Interviewing Lawyers Familiar with Yelp

McMillan Law Group defeats Yelp, Inc. by JULIAN on MAY 9, 2013 In a recent small claims court case in San Diego, CA, the McMillan Law Group (MLG) achieved a monumental victory against Yelp, Inc. MLG had been coerced into entering into an advertising contract with the internet giant who promised results. The judge in the case agreed that…