There's an art and science to Customer Service and neutralizing customers who may leave negative reviews. Avoiding these seven deadly sins is a good place to start! Detachment Everyone likes a little bit of concern and a
There's a new, “Do It Yourself” Online Reputation Solution that is being offered by Future Solutions Media. Your reputation is what you say about yourself and what others say about you. Every day, customers are talking about your business
Tired of combing through review sites and still not knowing who to Trust? We were too! Wyngspan brings word of mouth recommendations online, one "Trust" at a time!