cardboard robot toy on wooden tree

Review fraud: Hijacked Amazon reviews a big problem says Consumer Reports

The fake reviews problem on Amazon isn't going away any time soon. Amazon’s fake reviews problem is apparently getting worse. But most consumers are unaware of the issue, let alone its size and scope. Amazon, review graders battle over size of problem. FakeSpot and ReviewMeta, which analyze Amazon reviews, have published studies that argue majorities of reviews in specific product categories (e.g.,…
brown and white long coated small dog wearing eyeglasses on black laptop computer

Are Consumer Reviews Trustworthy and Reliable?

Looking for a good restaurant? Maybe a contractor to build a fence for you? Many of us do some research before hiring anyone or buying just about anything, and more often than not we find reviews, ratings, and recommendations from other buyers. But how much can you rely on consumer reviews? Online Reviews Some websites,…