Posted inYelp
Yelp’s fireside chat at Goldman Sachs Communacopia + Tech
What’s new / strategic AI-led product shift. Yelp Assistant is the centerpiece. It started in Services, will roll…
Posted inYelp Yelp Commentary
Tell Your Yelp Story
It’s time to share your story… stories will be chosen from the comments below to be profiled on the site with the truth of how Yelp has done you wrong.If you really want to help, read through the comments and thumbs up or down the stories to help the media select the best stories to…
Posted inYelp
5 Ways To Improve Your Brand Reputation
A consumer will always consider brand reputation when deciding what company to use to satisfy their needs. If your brand does not have a positive reputation, you will consistently lose out to the competition which can be frustrating. Additionally, it can be hard to change public perception once you have developed a negative reputation, which…
Posted inYelp
Legally Remove Negative Reviews with New AI Tool
They say it can't be done! But Curtis Boyd has been doing it manually for over a decade, working with amazing attorney's and documenting along the way exactly what works and why. Now his company, Objection.co, can take the work out of disputing negative reviews and with a few clicks, clean up your reputation. Check…
Posted inYelp
Posing as Amazon seller, consumer group investigates fake-review industry
AMAZON REVIEW FRAUD — Fake Amazon reviews still sold in bulk—it costs $10,900 for 1,000 reviews. Posing as an Amazon seller, a UK consumer group dug into the shady marketplace where fake reviews are sold in bulk by companies promising sellers a quick rise to the top of Amazon's charts. "In December 2020, we…
Posted inOnline Reviews Top News Yelp
Are Consumer Reviews Trustworthy and Reliable?
Looking for a good restaurant? Maybe a contractor to build a fence for you? Many of us do some research before hiring anyone or buying just about anything, and more often than not we find reviews, ratings, and recommendations from other buyers. But how much can you rely on consumer reviews? Online Reviews Some websites,…
Posted inYelp
Yelp Gets a Bad Review: Embracing a Crisis to Shape Perception
User generated reviews aren’t necessarily a brand new concept, epinions, Amazon, among any others have provided dedicated outlets for customers to share their experiences over the years so that other consumers could heed the words of their peers before making a purchase. The ability to integrate reviews at the point of purchase empowered consumers to contribute content as well as help them make more informed decisions – before the purchase.