Complaints, Defamation Cannot Go Ignored by Businesses

For businesses and brands, it is all too easy to put online reputation management on the backburner—but doing so can result in significant damage to the brand's integrity. Such is the thesis of a recent article in Forbes, which underscores the important role of online reputation management in today's increasingly digital world. The Forbes article…

Yelp Earnings Released, Revenue Up 68%

Yelp has just released its earnings report for the third quarter. Revenue was up 68% year-over-year at $61.2 million for the quarter. The company beat Wall Street expectations for revenue, but earnings per share weren’t as good as expected at $0.04. Cumulative reviews grew 42% year-over-year reaching over 47.3 million. Average monthly unique visitors were…