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Yelp's Guide to Responding to Negative Feedback

advertisement A recent sketch on the IFC show Portlandia highlighted a humorous series of events that began when bookstore owners Toni and Candace discovered they have a dreaded one-star review on Yelp. After scouring the user profile of the offending reviewer for clues, the two business owners stake out a local sports bar hoping to…
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AM News Headlines 2-19-13

(WWLP) - A man from Westfield is charged with shooting 2 people in a home invasion in Chicopee Monday night.  Chicopee Police Capt. Mark Gilbert told 22News 34 year old William Wright is charged with 6 counts of armed assault with intent to murder following the shooting on Madison Street at 11:30 last night.  According…
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Yelp CEO takes $1 salary

(Credit: Dan Farber/CNET) Add Jeremy Stoppelman, chief executive of business reviews site Yelp, to the list of CEOs who are willing to work for $1. Stoppelman will take a $1 base salary for 2013, according to information in Yelp's 8-K document filed today with the Securities and Exchange Commission. The itsy-bitsy take-home pay makes Stoppelman…
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SF book event for designer Eric Cohler

Though the Hudson Grace design store on Sacramento Street is in a monochromatic mood, co-owner Monelle Totah was thrilled to hold a book signing Feb. 5 for designer Eric Cohler."When we added napkins in 21 colors here, that was a big deal," joked Totah. "But Eric is not afraid of color or risks, and I…
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Yelp is adding health ratings to restaurant reviews

The next time you're searching Yelp for where to eat, you may notice a number next to the review. The online review site announced it's working with city governments to add hygiene scores alongside consumer reviews. "While ratings and reviews are incredibly powerful ways to guide spending decisions, we're always looking for new ways to…
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Mayor Ed Lee Announces Open Data Partnership With Yelp To Offer Restaurant …

WASHINGTON, Jan. 17, 2013 /PRNewswire via COMTEX/ -- Today Mayor Edwin M. Lee, Chairman of the US Conference of Mayors Technology and Innovation Task Force, and Yelp CEO and Co-founder Jeremy Stoppelman announced the initial integration of city-provided restaurant health score information on the site that connects people with great local businesses. San Francisco will…
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Rosemead landmark Bahooka to close

ROSEMEAD -- Known for its Tiki atmosphere and collection of tropical fish, the fabled Bahooka on Rosemead Boulevard will serve its rum-soaked mai-tai next month, Steve Twigg, a restaurant employee, confirmed Friday. A fixture in Rosemead since 1967, the themed restaurant, dark except for the glow of its multitudinous fish tanks, has been the site…