Posted inOutsmarting Yelp Small Business Resources

Get Help With Yelp

Our community has thousands of business owners, most of whom hate Yelp and have been victimized by their business practices and refusal to acknowledge the damage their site has unfairly done to many. BUT, I personally know of dozens of folks who use Yelp well and transform it into a profit center. Let's just call…
Posted inYelp Lawsuit

That negative online comment could get you sued

SPRINGFIELD, Mo. -- Be careful what you say online; it could get you sued!  That's happening to a woman in Virginia after she wrote a negative comment on a business. Jane Perez aired her complaints on contractor Christopher Dietz on Yelp and Angie's List.  Now Dietz is coming after her.  He sued Perez for $750,000…
What if Yelp Were Real Life?
Posted inOutsmarting Yelp Yelp Sucks

What if Yelp Were Real Life?

An interesting idea, taking how Yelp behaves online and doing it in the real world. Even though there are differences between online and the real world, there are still rules of society, and pretty obvious right and wrong. This video does it brilliantly! [embedplusvideo editlink="http://bit.ly/1ua76Tp" standard="http://www.youtube.com/v/fYpmJHlXuVc?fs=1" vars="ytid=fYpmJHlXuVc&width=450&height=283&start=&stop=&rs=w&hd=0&autoplay=0&react=1&chapters=&notes=" id="ep6829" /]
Posted inNews From Around The Web

Complaints, Defamation Cannot Go Ignored by Businesses

For businesses and brands, it is all too easy to put online reputation management on the backburner—but doing so can result in significant damage to the brand's integrity. Such is the thesis of a recent article in Forbes, which underscores the important role of online reputation management in today's increasingly digital world. The Forbes article…
Posted inNews From Around The Web

Yelp Earnings Released, Revenue Up 68%

Yelp has just released its earnings report for the third quarter. Revenue was up 68% year-over-year at $61.2 million for the quarter. The company beat Wall Street expectations for revenue, but earnings per share weren’t as good as expected at $0.04. Cumulative reviews grew 42% year-over-year reaching over 47.3 million. Average monthly unique visitors were…