Posted inYelp Commentary

What patients talk about when they talk about doctors

The results of the study, which looked at 712 reviews of 455 doctors in four large urban areas (Chicago, New York, Atlanta and San Francisco) surprised the researchers, based at the University of California, San Francisco (UCSF) and the San Francisco General Hospital and Trauma Center (SFGH). The study looked at specifically reviews posted at…
Posted inYelp IPO

Yelp's IPO Update

Few things are more heartening than when Yelp admits what we've been saying all along: Their review filter sucks!  In short, in their own words, “determining the credibility of reviews is difficult, and we cannot guarantee that our efforts will prove to be effective or adequate.”  If I were the SEC I'd make them rewrite it…
Posted inYelp Commentary

Is Yelp Ripping Small Business Owners Off?

From a great candid review by Raymond Fong: Maybe you know and maybe you don’t… but Yelp (a local search and reviews online service) offers paid advertising for businesses called the “Yelp Sponsorship Program“. To sum it up, according to the page advertising this opportunity, this Yelp Sponsorship program allows you to: Put up a…
Posted inVideo News

Yelp's Review Filter

[youtube rYD7XNq4h4] It's all over the news http://www.eastbayexpress.com/eastbay/yelp-and-the-business-of-extortion-20/C... and I am glad that people are starting to publicly question the system. You watch their video and tell me why are their comments disabled? It's because they do not want to hear what the consumers have to say. They do not care. They don't want to…
Posted inNews From Around The Web

Modesto’s Dewz makes list of top 100 restaurants

"I didn't even know until they alerted us that this Top 100 list existed," Judy Aspesi said. "For the customers to think we have great food and great service is so rewarding." Dewz is in prestigious company on this year's Top 100 list, including the world-famous The French Laundry in Yountville and Le Bernardin in…
Protecting Yourself Against Yelp and Other Online Review Sites
Posted inOutsmarting Yelp

Protecting Yourself Against Yelp and Other Online Review Sites

[youtube Luxt1EgePRk] Online, Reputation is everything! A wise man once said, “Steal my money and I can earn more but let no man steal my good name.” In today’s world where anyone or anything can be easily “Googled”, hard earned success can be wiped out overnight if companies fail to actively manage their reputation. After…