Posted inYelp Lawsuit

Patient sues dentist who charged him for bad reviews

NEW YORK (Reuters) - A New York City dentist is being sued by a patient who says he is being fined $100 a day for posting negative reviews of his treatment on two consumer websites, according to the lawsuit filed this week. Robert Lee was compelled to sign a privacy agreement before the dentist, Stacy…
Posted inYelp Lawsuit

Online criticism sparks real world defamation lawsuit

Since then, a one-star review on Yelp.com shows up first when you search the company, and it calls owner Michael Rassel a "scam liar and complete weirdo."So this month, Rassel filed a defamation lawsuit against the customer, Roy Gonzales, bringing to Sarasota a growing threat that a critical review can land disgruntled customers in court.More…
Posted inNews From Around The Web

From Mom’s Garage to Schmoozing with Mayor Bloomberg: Local Locksmith Business Thanks Reviewers at the Opening of Yelp …

Lockbusters owner Jay Sofer was a featured speaker, alongside NYC Mayor Michael Bloomberg, at the ribbon cutting of Yelp.com’s new Union Square, Manhattan offices.New York City, NY (PRWEB) December 15, 2011 What’s the difference between Mayor Michael Bloomberg and locksmith-entrepreneur Jay Sofer? Maybe a few dollar signs, but not ambition. The two met recently as…
Yelp Gets a Bad Review: Embracing a Crisis to Shape Perception
Posted inYelp

Yelp Gets a Bad Review: Embracing a Crisis to Shape Perception

User generated reviews aren’t necessarily a brand new concept, epinions, Amazon, among any others have provided dedicated outlets for customers to share their experiences over the years so that other consumers could heed the words of their peers before making a purchase. The ability to integrate reviews at the point of purchase empowered consumers to contribute content as well as help them make more informed decisions – before the purchase.